Topring products are available exclusively through authorized distributors.
If you would like to know which distributor serves your region, please contact our team at info@topring.ca and include your city or postal code, or call us directly. We will quickly direct you to the appropriate distributor.

To submit a request, please email info@topring.ca and include your company name, region, and a brief description of your activities.
A member of our team will review your request and contact you to outline the next steps, should you be eligible.

Yes. Online ordering is available to authorized distributors with an active account. The online account allows you to place orders at any time, view order history, access pricing and product availability, and download various useful documents.

If your company is already an authorized distributor, complete this form to request access.

The return conditions applicable to your company are detailed in the documents associated with your online account.
Warranty conditions are indicated at the bottom of each product page on our website.
If you have a specific situation or require clarification, please contact our team and provide the product reference number so we may assist you accordingly.

To submit a return, please complete this online form.

The following information will be required to process your request efficiently:
•    the product part number;
•    an invoice or purchase order (PO);
•    a detailed description of the issue;
•    photos of the product;
•    order-related information.
Once the request has been submitted, our team will review the file and contact you to outline the next steps.

Yes. To ensure effective support, we recommend providing the following information: intended application, required pressure and flow, operating environment, and, if applicable, an existing product reference.
This information may be sent to info@topring.ca or discussed by phone with a member of our team.

First, use the website’s search tool and verify the accuracy of the product reference. If the product has been discontinued or is temporarily unavailable, our team can often recommend an equivalent or alternative solution.